Privacy Policy


Privacy Policy


Our Commitment To Your Privacy

Freedom Walk AFO’s Privacy Policy was developed as an extension of our commitment to combine the highest-quality medical products and solutions with the highest level of integrity in dealing with our customers and partners. The Freedom Walk AFO Privacy Policy is designed to assist you in understanding how we collect, use and safeguard your information. Freedom Walk AFO’s Privacy Policy is continuously reassessed against new technologies, business practices and our customer needs.  In general, Freedom Walk AFO subscribes to and supports the principles of internet and personal privacy. Information such as names, home, shipping and email addresses, telephone numbers, payment information, or any other personal information supplied to us by our customers by any method, will be considered confidential and will be used for internal purposes only. For our customer's protection, all credit/debit card transactions shall be processed through a secure server shopping cart via Stripe or through PayPal, which is also processed on secure server facilities. Freedom Walk AFO will not provide such information about a customer to any entities (individuals or companies) outside of our company, under any circumstances, unless we seek, and receive, that customer's written authorization in advance. Please make sure your current address information with PayPal is correct for accurate shipping and timing.


What information do we collect?

We collect information from you when you register on the site, place an order, respond to a survey or communication such as email, or participate in another site feature. When ordering or registering, we may ask you for your name, email address, mailing address, phone number, credit card information and other personally identifiable information.

Like many websites, we also use "cookies" to enhance your experience and gather aggregate, non-personally identifiable information about visitors and visits to our websites. Cookies are small files that a site transfers to your computer through your Web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved experiences. We also use cookies to help us compile aggregate data about site traffic so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, you won't have access to many features that make your web experience more efficient and some of our services will not function properly. You can also use add on extensions on your web browser that allow you to opt out of such things as collection of Google analytic information.

How do we use your information?

We may use the personally identifiable information we collect from you when you register or purchase products in the following ways:

  • To personalize and improve your site experience
  • To better service you in responding to your customer service requests
  • To securely process your transactions
  • If you have opted-in to receive emails, we may send you periodic emails. If you would no longer like to receive promotional emails from us, you will always be provided access to opt-out
  • Please note that even if you opt out of receiving promotional email communications, we may continue to send you non-promotional emails, such as those about your account, order status or our ongoing business relations.

How do we protect your information?

We implement a variety of security measures to maintain the security of your personal information. Your personal information is contained behind secured networks and can only be accessed when the information is needed for processing transactions. When you place orders or access your personal information, we offer the use of a secure server. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. We may also release your information when we believe release is appropriate to comply with the law, or protect ours or others' rights, property, or safety.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.